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A fun way to promote your business by using games, content and social media |
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Crisis ManagementHow exposed is your business? Do you need to be concerned about crisis management in your company? Our free 5-minute Crisis Assessment Checklist© allows you to calculate your potential crisis risk level - simply answer the questions below. Please use the checklist as a guide only, and also read about real-life crisis communication situations.
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Scores over 70 points are classified as extreme level crisis risk: the potential for a crisis on many different levels to occur in your business is extreme. This is likely to be because you have many staff, your industry is high risk, you work with volatile products and are subject to great government and public scrutiny. If a crisis occurred in your business the damage to your reputation and ability to trade could be as high as that meted out to HIH, Ansett, Pan Pharmaceuticals, or even Enron - even though you may have excellent risk management strategies, OH&S procedures, and high level insurance in place. A well-constructed Crisis Management plan and Media Training for your spokesperson will greatly enhance your ability to react swiftly to a crisis and recover either with the minimum adverse public effects - or even with your reputation enhanced. Crisis Communication Management & Planning workbook will help you with devise a plan and your business requires a comprehensive Crisis Communication Media Training Scores between 46 and 70 points are classified as high level crisis risk: many elements in your business pose a risk to your reputation and integrity if a crisis occurs. Your risk management may be in place but if you do not have a Crisis Management plan then you need to take action NOW - start by getting a copy of Crisis Communication Management & Planning workbook. At this level you will also require a competent media spokesperson who has undertaken Crisis Communication Media Training. Scores between 21 and 45 points are classified as medium level crisis risk. Risks may revolve around human error, work processes and third-party involvement. Ensure you have good staff training procedures and high quality communication with clients and contractors. A Crisis Management plan that addresses these elements will be of great benefit to your business - obtain a copy of the Crisis Communication Management & Planning workbook to guide you. Also consider who will be your media spokesperson and initiate Crisis Communication Media Training as soon as possible. Scores between 6 and 20 points are classified as low level crisis risk. Check computer and office security. Ensure you back-up information. A simple 2-page crisis communication plan will be sufficient - get a copy of the Crisis Communication Management & Planning workbook to guide you. Scores between 0 and 5 points are classified as relatively safe - your business exposure is minimal, provided you maintain your computer and office security. It is still a good idea to have a simple crisis management plan - it is better to be prepared because there is no such thing as absolute security. Consider getting a copy of the Crisis Communication Management & Planning workbook to guide you. |
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Selection of businesses to have signed up for the Challenge:
Abbott Printers |
Stock Charting Software Guru |
Knights and Bytes |
Tennis Betting |
Free Online Games
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